Platform module · NOC
See every host go down before your subscribers do
Uptime, latency and health for your entire estate — OLTs, core routers, hotspot gateways and all 14 panel hosts — on one live grid your whole team can watch.
$ mycellium noc status --grid
✓ core_uplink up · 0.8ms · 99.99% 30d
✓ olt_nairobi_01 up · 1,204 onus · rx -19.4 dBm avg
✓ pppoe_bras up · 3,412 sessions
✓ hotspot_gw up · 86 captive sessions
● panel_grid 14/14 hosts · portal, pay, noc, hr … all responding
Portal health grid
Fourteen panels, one glance
- Every host, probed. Portal, pay, noc, hr, finance, support and the rest of your panel fleet — each checked on a fixed interval.
- Latency that means something. Per-host response times and 30-day uptime, so slow is caught before down.
- Tolerates the real world. A host that misses a probe is flagged, not fatal — the grid keeps rendering.
- Built into the manage panel. The same grid your NOC watches is one click from your dashboard.
host status latency
portal.wanfiber up 41ms
pay.wanfiber up 38ms
noc.wanfiber up 44ms
hr.wanfiber up 52ms
support.wanfiber up 47ms
finance.wanfiber up 49ms
14/14 healthy · last sweep 12s ago · next in 48s
Alerts & incidents
From alert to resolved, with a paper trail
- Thresholds you set. Latency, packet loss, ONU signal, session count — alert on what matters to your network.
- Routed to the right desk. Critical alerts page the NOC; degraded panels open an incident automatically.
- Incident workflow. Detected → acknowledged → dispatched → resolved, with MTTR tracked per incident.
- Audited end to end. Every state change is logged — who acked, who fixed, how long it took.
device offline
latency spike
onu signal low
link down
panel degraded
restored
14:02:11 ALERT olt_kisumu_02 latency 212ms (thr. 80ms)
14:02:12 incident #2317 opened · severity high
14:03:40 acked by noc@wanfiber
14:05:02 dispatched → field tech J. Otieno
14:41:37 uplink fibre cleaned · latency 3.1ms
14:41:38 ✓ resolved · MTTR 39m 26s · logged
Keep exploring
Modules that work with the NOC
HR & Field Operations
Incidents dispatch straight to technicians — installations, tickets and procurements in one audited queue.
Explore field ops →Analytics
Uptime and latency feed the same dashboards as MRR and churn — network health next to business health.
Explore analytics →Pulse AI
Pulse watches the same telemetry and drafts anomaly notes before your NOC even sees the alert.
Explore Pulse AI →
Stop firefighting
Your network is talking. Start listening.
Spin up a pilot tenant and watch your own panel fleet on the health grid within minutes of provisioning.