Everything you need to run the platform
From your first signup to a live tenant with 17 branded panels — the short, technical version. Pick a track below, or jump straight to a section.
Getting Started
Signup, approval, the 15-step provisioning pipeline and go-live.
Read the track →Panels
The manage panel, the NOC and the client & pay portals.
Read the track →Billing
Subscriber blocks, invoices and payment reconciliation.
Read the track →Pulse AI
The prepaid wallet, skills and low-balance alerts.
Read the track →Signup to go-live, step by step
The whole journey is automated and auditable — you watch it happen from your manage panel.
Sign up
One form — company name, email, country. A single-use magic link lands in your inbox, valid 48 hours.
Approval
Our team reviews your KYC details. You get an email either way — most approvals land within a day.
Provisioning
A 15-step pipeline builds your isolated database, panels, DNS and SSL — every step timed, logged and retry-safe.
Go live
Your subdomain flips to active, credentials arrive by email, and your network is yours to run.
Provisioning never runs inside a web request — it is a queued chain of fifteen idempotent steps, each with its own rollback. If anything fails, the pipeline unwinds cleanly and our ops team sees exactly which step, and how long it took.
One tenant, seventeen control surfaces
Every panel lives on your own subdomain, carries your brand, and reads from your own isolated database.
Manage panel
Your control plane: modules, deploys, organization settings, billing and the Pulse AI wallet — all behind enforced 2FA.
NOC
A live health grid for every host and panel you run — uptime, latency and status your whole team can watch.
Client & pay portals
Subscribers check balances, pay invoices and raise tickets on your branded portal — captive-portal friendly.
Modules you have not enabled do not appear as disabled menu items — they are removed from navigation, routes and UI entirely. What your team sees is exactly what your network runs.
Blocks, invoices, payments
- Subscriber blocks. $40 per block of 100 subscribers — the estimator in your manage panel does the math before you commit.
- Invoices. Sequentially numbered (CM-year-####) with PDFs generated in the background and emailed automatically.
- Payments. Record a payment, approve the invoice, the subscription activates — the offline flow is fully auditable.
- Add-ons itemized. Every module you enable appears as its own line, so there are never surprise totals.
The wallet, the skills, the guardrails
Prepaid wallet
Top up from the manage panel; our team credits the request and you get a confirmation email. Spend is tracked per skill.
Skills
Subscriber support, ticket triage and network watch — each skill meters its own usage against the same wallet.
Alerts & hard stop
Threshold emails warn you as the balance drains. At $0 Pulse stops cleanly — no overdrafts, no surprise bills.
The fastest doc is a live tenant
Sign up, get approved, and watch the 15-step pipeline build your cloud — every guide above becomes your own dashboard.