Meet Saida AI
Your 24/7 AI customer support agent. Handles inquiries, collects payments, and resolves issues across WhatsApp, SMS, Web, and Voice.
Saida AI
Online • WhatsApp
Hi, nataka kulipa bill yangu
Habari! 👋 Nikusaidie kulipa, nipe account number yako au namba ya simu.
0712345678
Nimekupata, John! 🎯
Balance: KES 2,500
Due: Feb 15
Nitume M-Pesa prompt? 📱
Multi-Channel Support
Meet your customers where they are
Most popular channel in Africa. Customers chat naturally.
SMS
Works on any phone. No internet required for customers.
Web Chat
Embed on your website. Instant customer support.
Voice AI
Natural phone conversations. Handle calls 24/7.
What Saida AI Can Do
More than just a chatbot - a full customer service agent
Payment Collection
Send M-Pesa STK Push directly in chat. Customers pay without leaving the conversation.
Balance & Account Info
Instant answers to "What is my balance?", "When is my bill due?", "What package am I on?"
Support Tickets
Create, update, and track support tickets. Escalate to humans when needed with full context.
Service Changes
Upgrade, downgrade, or pause services through conversation. Instant provisioning.
Troubleshooting
Guided troubleshooting for common issues. "My internet is slow" triggers diagnostic flow.
Proactive Notifications
Send payment reminders, outage alerts, and promotional messages automatically.
Speaks Your Customers' Language
Automatic language detection - customers chat in their preferred language
Voice AI Agents
Handle phone calls with natural AI conversations. Customers call your number, Saida AI answers - 24/7, in multiple languages.
- Natural voice conversations
- Customer verification by phone/account
- Balance inquiries and payment reminders
- M-Pesa payment initiation via voice
- Troubleshooting scripts
- Smart handoff to human agents
- Call recordings and transcripts
- Analytics and insights
Pricing
$69/agent/mo
5+ agents: $59/agent. Min 4 agents.
"Habari, mimi ni Saida..."
Voice AI Demo
Saida AI Pricing
Choose the tier that fits your needs
Basic
Web chat only
- Web chat widget
- 500 conversations/mo
- FAQ responses
- Balance inquiries
- English only
- —SMS
- —M-Pesa in chat
- —Voice AI
Pro
Multi-channel
- WhatsApp + SMS + Web
- 2,000 conversations/mo
- M-Pesa payments in chat
- Ticket creation
- English + Swahili
- Human handoff
- —Voice AI
- —Unlimited conversations
Enterprise
Full suite
- All channels
- Unlimited conversations
- 15+ languages
- Custom workflows
- API access
- Priority support
- Custom training
How Saida AI Works
From message to resolution in seconds
Customer Messages
Via WhatsApp, SMS, Web, or Voice
AI Understands
Intent detection & customer lookup
Action Taken
Payment, ticket, info, or escalation
Resolution
Issue resolved or handed to human
Ready for 24/7 AI Support?
Let Saida AI handle the routine so you can focus on growth